Terms of Use and Privacy Policy
PRIVACY POLICY
We collect and manage user information in accordance with this privacy policy.
This privacy policy is accessible from all pages of this website via the footer and is maintained on a single dedicated page.
Data collected
We may collect information directly from you when you:
– Fill out a form
– Request customer support
– Contact us by phone, email or SMS
– Submit an SMS consent form
The information collected may include:
- Name
– Email address
– Postal address
– Telephone number
– Payment information
– Content of communications (including SMS messages)
We can also automatically collect:
– IP address
– Browser type
– Pages visited
– Timestamp
– Data collected via cookies and pixels
Use of data
We use personal information to:
– Providing our services
– Schedule appointments
– Respond to requests
– Send communications, including SMS
– Conduct billing reminders, follow-ups, and communications
– Improve our services and our website
Data sharing
We do not sell any personal information.
We may share certain data only with providers necessary for the operation of our services (for example, RingCentral for sending SMS messages).
SMS consent information (Mobile Opt-in), SMS consent and telephone numbers collected for SMS communication purposes will not be shared with any third party or affiliated company for marketing purposes.
Tracking Technologies
We use cookies and pixels in order to:
– Improve the user experience
– Analyze website usage
– To measure the effectiveness of our campaigns
Security
We take reasonable measures to protect personal information against:
– Unauthorized access
– Misuse
– Loss or disclosure
No internet transmission is completely secure.
Children
Our site is not intended for children under 13 years of age.
Policy update
We may change this policy from time to time. Any updates will be posted on this page with a revision date.
Contact
Confort MH
info@confortmh.ca
(438) 800-4296
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SMS CONDITIONS
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1. SMS Consent
The phone numbers collected as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS communications
If you consent to receive text messages from Confort MH, you may receive messages regarding:
– Appointment reminders
– Follow-up messages
– Billing notifications
– Administrative communications
3. Frequency of messages
The frequency of messages may vary.
You could receive up to 10 SMS messages per week regarding your appointments or your file.
4. Potential costs
Standard messaging and data rates may apply depending on your mobile provider.
5. Membership Method (Opt-In)
You can consent to receive SMS messages:
– By submitting an online form
– By ticking an SMS consent box
6. Unsubscribe (Opt-Out)
You can unsubscribe at any time by replying STOP to any text message.
You can also contact us directly to be removed from our list.
7. Help
Reply HELP to get help.
You can also contact us:
Confort MH
(438) 800-4296
info@confortmh.ca
8. Standard Disclosures
– Messaging and data charges may apply.
– You can unsubscribe at any time by replying STOP.
– For help, reply HELP.
– The frequency of messages may vary.
Terms of Use | By choosing Confort MH for your project, you agree to the following conditions:
It is the client's responsibility to ensure compliance with municipal regulations and any condominium association rules regarding the installation of an air conditioner and/or heat pump. Furthermore, in the case of a condominium, it is the client's duty to coordinate the work according to the condominium's rules to avoid any additional charges.
Please note that we do not do any finishing work such as drywall, plaster, painting, stucco, etc.
Also, please note that Confort MH is not the government. We can assist you with the grant or loan application process, but we are not responsible for obtaining the grants. Be sure to comply with the terms and conditions of each grant.
All property owners must be present on site during the work. Confort MH is committed to carrying out all work in strict compliance with the standards of the Quebec Construction Code and the Régie du bâtiment du Québec (RBQ). However, it is the owners' responsibility to be present to indicate their specific preferences regarding the installation or any desired adjustments.
The preferences expressed by the owners must, however, comply with the standards of the Quebec Construction Code and the Régie du bâtiment du Québec (RBQ), as well as the terms and elements included in the work estimate they previously accepted. Any modification or additional request outside the scope of this estimate may result in additional charges.
If one or more owners are not present during the installation, or if no preference has been specified by the owner(s), our technicians will proceed with the installation according to their best professional judgment, respecting current standards and industry best practices. No modifications can be made after the installation is complete without additional charges.
Please note that in the event of a last-minute cancellation or schedule change (7 days prior to the installation date), Confort MH reserves the right to charge a fee equivalent to 15% of the invoice. This measure aims to cover any potential financial losses incurred due to these changes. To avoid this fee, please notify us of any cancellation or change at least 7 days before the installation date.
Payment is due on the day of installation. A late payment fee of 10% of the contract value may apply for a delay of 30 days + 1.6% per additional month.
Confort MH inc.
RBQ: 5817-3303-01
(438) 800-4296
info@confortmh.ca
