{"id":3,"date":"2022-10-10T18:23:01","date_gmt":"2022-10-10T18:23:01","guid":{"rendered":"https:\/\/www.confortmh.ca\/?page_id=3"},"modified":"2026-04-21T19:31:48","modified_gmt":"2026-04-21T19:31:48","slug":"conditions-dutilisation-et-politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/www.confortmh.ca\/en\/conditions-dutilisation-et-politique-de-confidentialite\/","title":{"rendered":"Terms of Use and Privacy Policy"},"content":{"rendered":"
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Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Terms of Use and Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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PRIVACY POLICY<\/strong><\/p>

We collect and manage user information in accordance with this privacy policy.<\/p>

This privacy policy is accessible from all pages of this website via the footer and is maintained on a single dedicated page.<\/p>

Data collected<\/strong><\/p>

We may collect information directly from you when you:<\/p>

\u2013 Fill out a form
\u2013 Request customer support
\u2013 Contact us by phone, email or SMS
\u2013 Submit an SMS consent form<\/p>

The information collected may include:<\/p>

- Name
\u2013 Email address
\u2013 Postal address
\u2013 Telephone number
\u2013 Payment information
\u2013 Content of communications (including SMS messages)<\/p>

We can also automatically collect:<\/p>

\u2013 IP address
\u2013 Browser type
\u2013 Pages visited
\u2013 Timestamp
\u2013 Data collected via cookies and pixels<\/p>

Use of data<\/strong><\/p>

We use personal information to:<\/p>

\u2013 Providing our services
\u2013 Schedule appointments
\u2013 Respond to requests
\u2013 Send communications, including SMS
\u2013 Conduct billing reminders, follow-ups, and communications
\u2013 Improve our services and our website<\/p>

Data sharing<\/strong><\/p>

We do not sell any personal information.<\/p>

We may share certain data only with providers necessary for the operation of our services (for example, RingCentral for sending SMS messages).<\/p>

SMS consent information (Mobile Opt-in), SMS consent and telephone numbers collected for SMS communication purposes will not be shared with any third party or affiliated company for marketing purposes.<\/p>

Tracking Technologies<\/strong><\/p>

We use cookies and pixels in order to:<\/p>

\u2013 Improve the user experience
\u2013 Analyze website usage
\u2013 To measure the effectiveness of our campaigns<\/p>

Security<\/strong><\/p>

We take reasonable measures to protect personal information against:<\/p>

\u2013 Unauthorized access
\u2013 Misuse
\u2013 Loss or disclosure<\/p>

No internet transmission is completely secure.<\/p>

Children<\/strong><\/p>

Our site is not intended for children under 13 years of age.<\/p>

Policy update<\/p>

We may change this policy from time to time. Any updates will be posted on this page with a revision date.<\/p>

Contact<\/strong><\/p>

Confort MH
info@confortmh.ca
(438) 800-4296<\/p>


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SMS CONDITIONS<\/strong>
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1. SMS Consent<\/p>

The phone numbers collected as part of the SMS consent process will not be shared with third parties for marketing purposes.<\/p>

2. Types of SMS communications<\/p>

If you consent to receive text messages from Confort MH, you may receive messages regarding:<\/p>

\u2013 Appointment reminders
\u2013 Follow-up messages
\u2013 Billing notifications
\u2013 Administrative communications<\/p>

3. Frequency of messages<\/p>

The frequency of messages may vary.<\/p>

You could receive up to 10 SMS messages per week regarding your appointments or your file.<\/p>

4. Potential costs<\/p>

Standard messaging and data rates may apply depending on your mobile provider.<\/p>

5. Membership Method (Opt-In)<\/p>

You can consent to receive SMS messages:<\/p>

\u2013 By submitting an online form
\u2013 By ticking an SMS consent box<\/p>

6. Unsubscribe (Opt-Out)<\/p>

You can unsubscribe at any time by replying STOP to any text message.<\/p>

You can also contact us directly to be removed from our list.<\/p>

7. Help<\/p>

Reply HELP to get help.<\/p>

You can also contact us:<\/p>

Confort MH
(438) 800-4296
info@confortmh.ca<\/p>

8. Standard Disclosures<\/p>

\u2013 Messaging and data charges may apply.
\u2013 You can unsubscribe at any time by replying STOP.
\u2013 For help, reply HELP.
\u2013 The frequency of messages may vary.<\/p>

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Terms of Use | By choosing Confort MH for your project, you agree to the following conditions:<\/strong>

It is the client's responsibility to ensure compliance with municipal regulations and any condominium association rules regarding the installation of an air conditioner and\/or heat pump. Furthermore, in the case of a condominium, it is the client's duty to coordinate the work according to the condominium's rules to avoid any additional charges.

Please note that we do not do any finishing work such as drywall, plaster, painting, stucco, etc.

Also, please note that Confort MH is not the government. We can assist you with the grant or loan application process, but we are not responsible for obtaining the grants. Be sure to comply with the terms and conditions of each grant.

All property owners must be present on site during the work. Confort MH is committed to carrying out all work in strict compliance with the standards of the Quebec Construction Code and the R\u00e9gie du b\u00e2timent du Qu\u00e9bec (RBQ). However, it is the owners' responsibility to be present to indicate their specific preferences regarding the installation or any desired adjustments.

The preferences expressed by the owners must, however, comply with the standards of the Quebec Construction Code and the R\u00e9gie du b\u00e2timent du Qu\u00e9bec (RBQ), as well as the terms and elements included in the work estimate they previously accepted. Any modification or additional request outside the scope of this estimate may result in additional charges.

If one or more owners are not present during the installation, or if no preference has been specified by the owner(s), our technicians will proceed with the installation according to their best professional judgment, respecting current standards and industry best practices. No modifications can be made after the installation is complete without additional charges.

Please note that in the event of a last-minute cancellation or schedule change (7 days prior to the installation date), Confort MH reserves the right to charge a fee equivalent to 15% of the invoice. This measure aims to cover any potential financial losses incurred due to these changes. To avoid this fee, please notify us of any cancellation or change at least 7 days before the installation date.

Payment is due on the day of installation. A late payment fee of 10% of the contract value may apply for a delay of 30 days + 1.6% per additional month.

Confort MH inc.
RBQ: 5817-3303-01
(438) 800-4296
info@confortmh.ca<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Conditions d\u2019utilisation et politique de confidentialit\u00e9 POLITIQUE DE CONFIDENTIALIT\u00c9 Nous recueillons et g\u00e9rons les renseignements des utilisateurs conform\u00e9ment \u00e0 la pr\u00e9sente politique de confidentialit\u00e9. La pr\u00e9sente politique de confidentialit\u00e9 est accessible \u00e0 partir de toutes les pages de ce site Web via le pied de page et est maintenue sur une seule page d\u00e9di\u00e9e. Donn\u00e9es […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry","entry"],"yoast_head":"\nConditions d\u2019utilisation et politique de confidentialit\u00e9 - Confort MH<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.confortmh.ca\/en\/conditions-dutilisation-et-politique-de-confidentialite\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions d\u2019utilisation et politique de confidentialit\u00e9 - Confort MH\" \/>\n<meta property=\"og:description\" content=\"Conditions d\u2019utilisation et politique de confidentialit\u00e9 POLITIQUE DE CONFIDENTIALIT\u00c9 Nous recueillons et g\u00e9rons les renseignements des utilisateurs conform\u00e9ment \u00e0 la pr\u00e9sente politique de confidentialit\u00e9. 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